Linay and Shipp - Estate Agents in Orpington

COVID 19 UPDATE

GUIDELINES FOR MARKET APPRAISALS / VALUATIONS

We have been issued guidelines by the Government on how to conduct safe Market Appraisals / Valuations, and the following notes will prepare you for your appointment. Full details can be found here: https://www.gov.uk/guidance/government-advice-on-home-moving-during-the-coronavirus-covid-19-outbreak

If any member of the household being viewed is showing symptoms or is self-isolating then estate agents should not physically visit the property.

  • Please familiarise yourself with the current government advice regarding social distancing prior to the appointment.
  • We can only meet with a maximum of 2 adults from a household.
  • We ask that you open the property fully before our arrival including cupboards and doors and switch on lights to reduce contact. Surfaces should be disinfected before and after the appointment.
  • Our valuer will wash or sanitise their hands upon entering the property. Gloves and face coverings will be used, especially where it is not possible to maintain a distance of 2 metres.
  • With your permission we would ask that our valuer be allowed to tour the property unaccompanied whilst you wait outside or in an alternative room. If you would rather accompany, we ask that you maintain social distance and if possible, use a face covering.
  • The valuer will have an initial chat once outside of the property and will then telephone on their return to the office to provide you with a full marketing report and valuation.
  • If you need to travel to the property, where possible avoid using public transport.

We appreciate your assistance and understanding in these difficult times. By adhering to social distancing and minimising contact, this appointment may feel like a very strange experience, however we will do everything possible to make you comfortable and keep you safe whilst provide the valuation for your property.

GUIDELINES FOR PHYSICAL VIEWINGS

We have been issued guidelines by the Government on how to conduct safe viewings, and the following notes will prepare you to make the most of your viewing time at the property. Full details can be found here: https://www.gov.uk/guidance/government-advice-on-home-moving-during-the-coronavirus-covid-19-outbreak

If any member of the household being viewed is showing symptoms or is self-isolating then estate agents should not physically visit the property.

  • Please familiarise yourself with the current government advice regarding social distancing prior to the appointment.
  • Where possible avoid using public transport to travel to the appointment.
  • Your initial viewing will be for a maximum of 20 minutes and we ask that you arrive promptly for your appointment.
  • Only two adults from the same household may attend.
  • You will be asked to wash or sanitise your hands upon entering the property. Gloves and face coverings are advised, especially where it is not possible to maintain a distance of 2 metres.
  • The property will be opened fully before your arrival including cupboards and doors to reduce contact.
  • We would kindly request that you do not touch any surfaces, switches handles etc during the visit.
  • We would ask that you save any questions until after the viewing has finished, and these can be answered outside the property in open space.
  • Surfaces will be disinfected before and after each visit.

FOR VACANT PROPERTIES

Once the property has been opened and prepared the agent will remain outside the property until the viewing has finished.

FOR OCCUPIED PROPERTIES

Once the property has been opened and prepared the agent/occupier will accompany you throughout the viewing, maintaining a distance of 2 metres where possible to comply with social distancing.

We appreciate your assistance and understanding in these difficult times. By adhering to social distancing and minimising contact, this viewing may feel like a very strange experience, however we will do everything possible to make you comfortable and keep you safe whilst searching for your new home.

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