Linay and Shipp - Estate Agents in Orpington

Privacy Policy

Updated 04/01/19

Thank you for taking the time to visit our website. Here at Linay & Shipp we take your Privacy very seriously. This policy will advise you how we collect and use the personal information that you supply us with.

By submitting your data to us, it is implied that you have given us your permission to use your data under the terms of this policy. Our Privacy Policy is updated from time to time, so please check our website regularly to ensure you are fully up-to-date with how we deal with the information you have provided to us.

DATA PROTECTION REGISTRATION

We are registered as a data controller with the UK Information Commissioner's Office and our data protection registration number is Z151642X.

WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?

In the course of registering your property requirements or assisting you with the sale or purchase of your new home we may collect:

  • Contact information
  • Identity information
  • Financial information

WHY WE NEED YOUR DETAILS:

Linay & Shipp collect and use your personal details to -

  • Keep you updated with new properties for sale
  • Arrange viewings and meetings
  • Actively market your property for sale
  • Comply with regulation, legal obligations and money laundering laws
  • Reply to any requests for information that you ask us for
  • Clarify any particular query
  • Resolve any problems with services that we may supply to you
  • Cross check any information that we receive with that held on our database

HOW WE RECEIVE THE INFORMATION:

The information that we hold may be supplied by you directly to us by telephone, office visit, e-mail and social media channels. We may also have information that has been supplied to us by one of our business partners for marketing purposes such as Rightmove. We class this as being 'personally identifiable information', which means it can be used to identify you, personally.

WHO WE SHARE YOUR INFORMATION WITH:

Data may be shared with third parties in relation to any property sale or purchase for which they have an involvement. This relates to, but not exclusively, Solicitors, Surveyors, financial service providers and other estate agents with an interested party involved in the property chain.

We will not, without your consent, disclose or supply your personal data to any third party for the purpose of their or any other third party's direct marketing. We do not sell or trade any of your personal data.

USE OF COOKIES ON OUR WEBSITE:

A cookie is a small text file that is downloaded onto your computer when you visit certain websites and allows a website to recognise a user's computer. Cookies are used to help users navigate websites more efficiently and to perform certain functions, as well as to provide information to the owners of the website.

WHAT COOKIES DO LINAY & SHIPP USE?

This website uses Facebook Pixel to track movement through the site. No personal data is identified to us.

HOW DO I RESTRICT OR DELETE COOKIES?

The cookies we use are essential for parts of the website to operate, some may have already been set. You may delete and block all cookies from this website, but please be aware that restricting or deleting cookies may impact on the functionality of the website. Your web browser may allow you to restrict or delete cookies set by this website. The Help function within your browser should tell you how. Alternatively, you can visit www.allaboutcookies.org which provides general information about cookies and how you can manage cookies on your computer.

HOW SECURE ARE YOUR DETAILS?

When you register your details, we will take all reasonable steps to keep these details secure and free from unauthorised access by use of technology and internal systems which will be updated as new technology becomes available and is appropriate to our systems.

THIRD PARTY SITES:

Third party internet sites that you can link through to from our website will not be covered by our Privacy Policy and Linay & Shipp accept no responsibility or liability for any actions that these sites may perform. We advise that you should check the policy of each site that you visit.

If you wish to have your information removed or changed from our database either permanently or temporarily, please advise us at enquiries@linayandshipp.co.uk . Your information will be removed as soon as is practically possible.

MAKING A COMPLAINT ABOUT THE WAY THAT YOUR DATA IS STORED OR USED:

In the unlikely event that you have a complaint about the way in which your details are used or stored by this company, please contact enquiries@linayandshipp.co.uk or write to David Robins at:

338 High Street
Orpington
BR6 0NQ.

If you simply have a query about any aspect of this policy or wish to have any part of it clarified, please contact our High Street office at the above address.